The ACG Industry Model is committed to applying it to identifying every area and dependence that may be decisive in managing industrial operations.

Our many years of experience in consulting and management in industrial companies have shown us that management success here is determined at four management levels:

• Business management (= managing results-oriented business areas or companies),
• Customer management (= identifying, reaching out to and developing customers with the aim of selling them one’s own products and services),
• Project- and order management (= planning, delivering, and putting into service products and solutions), and
• Production management (= planning and directing all processes that add value and build performance).

These form the corners of a tetrahedron as the smallest elements of every enterprising diamond; at the centre stands the source, the core guarantors of success: Resourceful Humans.

These four aspects of management form the four surfaces of the tetrahedron, representing the core processes of any industrial company:

• Innovation,
• Engineering,
• Winning and processing orders, 
• Production.

Countless examples show us how success in each of the four core processes is then multiplied by  the four basic management disciplines. The edges of the tetrahedron describe the clearly defined and focused interactions between the management areas. The uniformity of this unique geometric form also lets us drive home the interplay between strategic and operative management.

Likewise, the model gives managers, staff and consultants a simple, clear, yet comprehensive approach to planning, controlling and further developing not only products and services, but also the organisational structures and processes associated with them. This makes it more than a mere illustration; rather, it is the basis and start point of ACG’s consulting work in the technical and industrial environment.